Reference:
Establish and Maintain Loan Process Model - Page 1 for the business process diagram associated with this activity.
Description: The existing customer or new customer is evaluated for loan eligibility. It is possible the organization may use an external credit agency to check credit of new or existing customers. The Account Financial History, Billing History, Customer Contacts, and Credit and Collection History for existing customers may be reviewed. Each organization will have established business rules and operating procedures to confirm eligibility for a loan.